Master Class on Successful Strategy Execution Supported by the Balanced...
Event: Master Class on Successful Strategy Execution Supported by the Balanced Scorecard When: July 23, 2012 at 8:30 AM – July 26, 2012 at 5:00 PM Where: Holiday Inn Sandton, Johannesburg, South Africa...
View ArticleITIL V3 Expert :: MALC Training camp; certification
Event: ITIL V3 Expert :: MALC Training & certification When: July 31, 2012 at 9:00 AM – August 4, 2012 at 6:00 PM Where: Hotel Visaya, Panchsheel park, New Delhi – 110017 Who should attend:...
View ArticleLean Six Sigma Black Belt Certification Training
Event: Lean Six Sigma Black Belt Certification Training When: September 8, 2012 at 9:00 AM – September 16, 2012 at 5:30 PM Where: Hotel Park View, Mumbai Who should attend: Balanced Scorecard...
View ArticleCertified Balanced Scorecard Masterclass
Event: Certified Balanced Scorecard Masterclass When: September 18, 2012 at 9:30 AM – 5:00 PM Where: London, UK Who should attend: Balanced Scorecard Directors, Managers and Co-ordinators, Executive...
View ArticleStrategic Thinking and Planning
Event: Strategic Thinking and Planning When: September 16, 2012 at 8:00 AM – September 20, 2012 at 3:00 PM Where: Dubai Who should attend: Balanced Scorecard Directors, Managers and Co-ordinators,...
View ArticleForrester’s IT Balanced Scorecard Workshop
Event: Forrester’s IT Balanced Scorecard Workshop When: September 20, 2012 at 8:30 AM – 4:30 PM Where: Forrester Research – San Francisco Who should attend: Balanced Scorecard Directors, Managers and...
View ArticleWebinar – Integrating Risk Into Your Balanced Scorecard
Event: Webinar – Integrating Risk Into Your Balanced Scorecard When: September 27, 2012 at 4:00 PM – 5:00 PM Where: This is a web based event Who should attend: Balanced Scorecard Directors, Managers...
View ArticleBSP Part 1: Introduction to the Balanced Scorecard
Event: BSP Part 1: Introduction to the Balanced Scorecard When: Sept 17-19, 2012 Where: Alexandria, VA Who should attend: Balanced Scorecard Directors, Managers and Co-ordinators, Executive Directors,...
View ArticleDeveloping Meaningful Performance Measures for Business and Government
Event: Developing Meaningful Performance Measures for Business & Government When: Sep 26-28, 2012 Where: Nairobi, Kenya Who should attend: Balanced Scorecard Directors, Managers and Co-ordinators,...
View ArticleKaplan-Norton Balanced Scorecard Certification Boot Camp
Event: Kaplan-Norton Balanced Scorecard Certification Boot Camp When: 17-21 September, 2012 Where: Johannesburg Who should attend: Balanced Scorecard Directors, Managers and Co-ordinators, Executive...
View ArticleBSC Designer
BSC Designer® is a performance management software. It supports the Balanced Scorecard framework, which according to yearly studies continues to be one of the most popular tools for planning and...
View ArticleWhy KPIs are just a tip of the business performance iceberg
KPIs don’t work without a proper business context! Right?! Then how is one supposed to get this business context? If KPIs are just a tip of the iceberg, then let’s talk about the iceberg itself! Here...
View ArticleIntroduction to BSC Designer
Watch this video on YouTube. Read the Introduction to BSC Designer in the user manual or check out more videos for BSC Designer.
View ArticlePair programming and strategy description
When do you think it is a good time to work on a strategy? In the end of the year? Every quarter? During summer holidays? I’m not talking about formal strategic review that is “strategic” only because...
View ArticleNot all KPIs are equally important – KPI weight in BSC Designer
Not all indicators on your scorecard are equally important for the total performance score. A good example is a pair of “Time to answer” and “First contact resolution rate” KPIs. Is it more important...
View ArticleWhy A Balanced Scorecard Is Crucial To the Survival of a Growing Business
During my career as a HR professional, I have been exposed to a range of rapid growth start-up businesses, which has given me a rare insight into the challenges that organizations face as they move...
View ArticleBSC Designer Training and Certification
While BSC Designer is recognized by more business professionals all over the world, we see an increasing demand for specialists familiar with our product that can help local companies to set up KPIs,...
View ArticleEffective KPIs: 6 common problems in target setting
One of the most difficult tasks for any manager is measuring an employee’s current skill and potential in a manner that helps them achieve a desired performance-based outcome, while still supporting...
View ArticleData for the real-time morale KPI on your scorecard
We were talking before about the difficulties associated with measuring soft skills like leadership or feelings like engagement. While engineers are working on even more sophisticated wearable devices,...
View Article10 tips about using business scorecard and KPIs for ongoing quality control
Although a business or balanced scorecard is not a quality control tool, we see among users of BSC Designer that many professionals apply the KPI scorecard and specifically use a Balanced Scorecard...
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